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In a discussion where a language barrier can make communication difficult, it is important to always ask for details or clarify words that were not fully understood. This way, you can avoid confusion and arrive at a precise decision. It is important to convey your information in an accessible way, preferably with a visual component (presentations). You should take turns speaking so that everyone has time to think about their response and understand whether you are catching each other’s thoughts. In this way, communication will be effective and productive for all participants.

Another additional point about language is the use of slang and proverbs. They should be completely avoided, because the interlocutors may understand the words individually, but not the general meaning, which can spoil the impression of you.

In a conversation, it would be more appropriate to avoid questions with closed “yes” and “no” answers, because an open answer will ensure that you are understood correctly and will not put the interlocutor in an awkward position when you have to refuse.

In addition to verbal language, there is non-verbal communication that can tell you more about the people you are talking to, especially if they are conservative. So you should pay attention not only to words, but also to facial expressions and gestures. However, there are nuances, because not all non-verbal language should be interpreted according to the standards of your culture; you should always remember that another nation may have different meanings for certain signs. Don’t forget to watch your gestures, for example, an open posture when talking will better show your interest and readiness for frank communication.

Also, some things should be written down rather than spoken, as there may be misunderstandings in some moments. For example, in the UK, a billion is written as 1,000,000,000,000, while in the US it is 1,000,000,000.

In addition to language, different values and traditions can be another obstacle in business communication between people of different nationalities. Before communicating with representatives of other nations, you need to learn their basic cultural assumptions: what they consider acceptable and what they do not; how to show respect; what features of people are important to them. This will help you immediately identify common values and interests in cooperation. Remember that many stereotypes surround all nations, so try not to fall for them.

Another factor that cannot be ignored is faith, which is also part of culture, but it should still be distinguished. It is a part of the formation of any nation, it has a huge impact on mentality, so you need to take this aspect into account before communicating with people of other nationalities. It is better to know the basic principles of your interlocutors’ faith.  This way, you can avoid misunderstandings and show respect.

Cultural aspects also mean that you should be careful with humor, because you can not only choose the wrong words, but also show your lack of professionalism, because not all countries accept humor in business communication.

Remember common respect and courtesy: don’t interrupt, listen actively, say “thank you” and “please,” show empathy, etc.

Given all these aspects, you need to know how to use them correctly. With this knowledge, you can express not only respect but also interest in cooperation.